Returns/Refunds

Shipping Returns:
Ship your product to: Youth Corridor LLC, Attn: Customer Care, 101 Commerce Drive, Brookfield CT 06804. When returning an item, use a trackable shipping service. Youth Corridor LLC is not liable for returns that are lost in transit and do not have a delivery confirmation.

Refunds will be issued for products returned within 14 days of the original purchase date listed on your shipping invoice. Please send your item back with a copy of the original invoice and reason for return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds will be processed within 7 business days and a credit will automatically be applied to your credit card or original method of payment. You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.

Gift cards are not eligible for refunds or exchanges. Products purchased on ‘final sale’ or at a discount greater than 30% off of retail are not eligible for refunds or exchanges.

Late or missing refunds (if applicable):
If you haven’t received your refund within 21 days, please contact inquiries@youthcorridor.com

Exchanges (if applicable):
If you need to exchange an item, send your item to: Youth Corridor LLC, Attn: Customer Care, 101 Commerce Drive, Brookfield CT 06804. When exchanging an item, use a trackable shipping service. Youth Corridor LLC is not liable for exchanges that are lost in transit and do not have a delivery confirmation.

We replace items if they are defective or damaged. Exchanges will be issued for products returned within 14 days of the original purchase date listed on your shipping invoice. Please send your item back with a copy of the original invoice and reason for exchange.

Gifts (If applicable):
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

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